Your Questions Answered
Frequently Asked Questions
Your heating and cooling questions answered
Here, you’ll find answers to common questions about our cooling and heating services. We aim to help you find the information you need quickly and easily.
Glacier's Service Area
What makes Glacier different?
At Glacier, we pride ourselves on our integrity, our expertise in diagnosing issues, and delivering great service.
Who we service, and where.
We service residential and commercial customers throughout Litchfield, Hartford, Fairfield, and Berkshire counties in Connecticut.
HVAC Questions
What types of HVAC systems do you service?
We service all major HVAC systems, including central air, ductless HVAC, geothermal AC units, heat pumps, furnaces, boilers, and water heaters. Our team is trained to handle both residential and commercial units to ensure your space is comfortable year-round.
When is the best time to replace your HVAC?
There are several factors that go into determining whether or not your HVAC needs replacing, staring with its age and condition. Sometimes a unit only needs a repair to get it running efficiently. We’re happy to swing by, assess your unit and recommend the best solution.
What are the benefits of getting a new HVAC?
Whether new or repaired to function like new, a highly-functioning HVAC system will help to extend the lifeof your equipment, improve air quality, and safeguard it from failing on severe (cold or hot) weather days.
Can I install my own unit?
While it’s possible to install a unit on your own, we advise against it. Professional installation ensures safety, compliance with local codes, and optimal system performance. It’s best to leave it to the experts.
How do I keep my system efficient?
Regular maintenance and simple checks can help keep your system efficient. Change filters monthly, keep vents clear, and schedule yearly professional inspections to identify any potential issues early.
Warranty Questions
What warranty do you provide?
We offer warranties on all our installations and repairs. The specific warranty duration varies by service but typically includes coverage for parts and labor. Ask our technicians for detailed information during your service.